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Go Fuss Free with eSIM

Easy activation. No physical SIM. Instant connectivity. Learn how to activate, manage, or switch you



Benefits of using eSIM

Quick and easy activation
Quick and easy activation

Activate your eSIM in minutes, wherever you are.

More secure
More secure

eSIM is embedded in the device, making it much har

Multiple SIMs
Multiple SIMs

Install multiple eSIMs on your phone for personal,


Where to find your eSIM QR Code


Option 1


Option 2


Option 1

This auto-install option is for Star Plan users only.


Option 2

This auto-install option is for Star Plan users only.

How to set up an eSIM

How to transfer a current eSIM to your new phone

You will need the existing QR code by StarHub for your current eSIM on hand.
You can find it in your email sent when you first registered your eSIM, or via StarHub app.

Get your eSIM with any StarHub plan!

Available for all phone plans.

Frequently Asked Questions (FAQs)

StarHub's Corporate Individual Scheme (CIS) is an exclusive employee benefits programme designed to reward you. Through your company's partnership with us, you get to unlock perks, including special discounts on monthly mobile and broadband plans, plus exclusive savings on the latest devices.

The account and billing are entirely under your own name, making it completely personal and private to you.

You can confirm your eligibility by heading over to a StarHub shop and we'll do a quick check. Alternatively, you can ask your company’s Human Resources (HR) department.

 

You can sign up for our contract-free 5G Unlimited+ Plans (Core and above) at any StarHub Shop or Exclusive Partner outlet.

Please bring along the following documents:

Proof of Employment: Staff Pass / Staff medical card / Payslip / HR-endorsed employment document issued within 3 months.

For Singapore Citizens & Permanent Residents: NRIC (physical or Digital NRIC on the Singpass app).

For Foreign Residents: Passport (with at least 6 months validity), Employment Pass / ONE Pass / Work Permit (minimum 6 months validity), and Proof of Billing Address (e.g. utility bill or bank statement).

Note: Subscription eligibility is subject to a standard assessment at the point of sale.

As a CIS customer (including NTUC Union Members), you can share the perks by signing up for up to 4 mobile lines with exclusive CIS discounts. 

Note: Subscription eligibility is subject to a standard assessment at the point of sale.