Terms & Conditions - Mobile Promotions

General Mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $350 applies.
  4. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  5. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.
     

Device Discount Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Sign up a new or recontract to a Mobile+ $69/$99/$129/$169 2-year plan, $38/$45 SIM only 1-year plan or 4G $45/$55 2-year plan, $25 SIM only 1-year and $25 SIM only no contract to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms & Conditions apply.

 

Limited time offer 120GB Promotion for SIM Only Plans ​​

  1. Promotion valid until 11 Aug 2023. ​​

  2. Only valid for sign up or recontract via the StarHub Shop or Online Store.  Not valid for change of plan via StarHub App or My Account Manager.​​

  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.​​

  4. Extra 85GB promotion is applicable for 24 consecutive months with sign up to 4G $25 SIM Only plan, thereafter the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan.​​

  5. Extra 60GB promotion is applicable for 24 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plan, thereafter the plan will revert to the original bundle of 60GB for Mobile+ $38 SIM Only 1-year plan.​​

  6. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.​​

  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.​

 

FREE Data Promotion for 4G SIM Only Plans​

  1. Promotion valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via StarHub App or My Account.​
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.​
  4. Extra 50GB (30GB at retail shops) promotion is applicable for 24 consecutive months with sign up to 4G $25 SIM Only plan, thereafter the plan will revert to the original bundle of 30GB for 4G $25 SIM Only.​
  5. Extra 65GB (45GB at retail shops promotion is applicable for 24 consecutive months with sign up to 4G $25 SIM Only 1 year plan. Thereafter, the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan.​
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.​
  7. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.​
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice​.



FREE 1,000 SMS for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Free 1,000 SMS is applicable for 24 consecutive months with sign up to 4G $25 SIM Only plan or 4G $25 SIM Only 1-year plan.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$5 Bill Rebate Promotion for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for new sign up or recontract via the StarHub or Online Store. Not valid for change of plan via StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. $5 bill rebate every month is applicable for 24 consecutive months with sign-up to 4G $25 SIM Only plan. Thereafter the plan will revert to $25.23 every month.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Free Data for Mobile+ SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Online Store and StarHub Shop and not valid for change of plan via StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Extra 40GB (20GB at retail shops) promotion is applicable for 24 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plans, thereafter the plan will revert to the original bundle of 60GB for Mobile+ $38 SIM Only 1-year plan.
  5. Extra 60GB (40GB at retail shops) promotion is applicable for 24 consecutive months with sign up to Mobile+ $45 SIM Only 1-year plans, thereafter the plan will revert to the original bundle of 80GB for Mobile+ $45 SIM Only 1-year plan.
  6. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$10 OFF monthly subscription for 24 months on Mobile+ $38 SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub. 
  2. Only valid with sign-up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via StarHub App or My Account.
  3. Promotion is also applicable to CIS Mobile+ $38 SIM Only 1-year plan.
  4. $10 OFF is applicable for 24 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plan, thereafter the plan reverts to $38.36 monthly.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE 3-month Amazon Prime Membership promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $69/$99/$129/$169 2-year plans, 4G $45/$55 2-year plans, Mobile+ $38/$45 SIM Only 1-year plans and 4G $25/$50 SIM Only plans. 
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to any Mobile+ and 4G mobile plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.
     

Monthly Equipment Instalment Plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected devices (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$69/$95/$99/$125/$129/$155/$169 2-year plan or 4G $45/$55 2-year plan.
  3. This payment option is not applicable to Bill Rebates and Business customers.
  4. This promotion is only valid for new or recontract via StarHub Shops and Online Store. It is not valid for change of plan via StarHub App or My Account.
  5. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  6. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  7. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  8. Full set of Mobile Promotions Terms & Conditions at starhub.com/mobiletnc.

 

2 years FREE Mobile Plan Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion of one FREE mobile plan is included for all new and re-contract customers who sign up for any Mobile+ $65/$69/$95/$99/$125/$129/$155/$169 2-year plan, 4G $45/$55 2-year plan, Mobile+ $38/$45 SIM Only 1-year plan, 4G $25 SIM Only 1-year plan, 4G $25 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$69/$95/$99/$125/$129/$155/$169 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via StarHub App or My Account.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8.07/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Additional Discount Up to $50 OFF Device with selected Accessories

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion only applies to customers who sign up or re-contract to a Mobile+ $69/$99/$129/$169 2-year plan or 4G $45/$55 2-year plan with selected accessories.
  3. Promotion also applies to customers who sign up or re-contract to EasyGo Device with selected accessories.
  4. Up to $50 OFF Discount will be reflected on the handset device on the 2 year-plan or EasyGo device.
  5. Only valid for sign-up or recontract via selected StarHub Shops (Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate).
  6. Not valid for sign-up via StarHub Exclusive Partners or our Online Store and change of plan via StarHub App or My Account.
  7. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE 3-month Apple TV+

  1. Promotion is valid till a date determined by StarHub.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. For more information on Free 3-month Apple TV+ promotion, click here.
  5. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.
     

Free 1 Month GeForce NOW Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new, recontract and existing customers who sign up for Mobile+ $65/$69/$95/$99/$125/$129/$155/$169 2-year plans, 4G $45/$55 2-year plans, Mobile+ $38/$45 SIM Only 1-year plans and 4G $25/$50 SIM Only plans. 
  3. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $11.99/month apply for StarHub Customers.
  4. Only valid for sign up or recontract via StarHub Shops, Online Store & StarHub App. Not valid for change of plan via StarHub App or My Account.
  5. Free one month subscription can be redeemed from StarHub App > Rewards > GeForce NOW 1 month Plan.
  6. Each customer is allowed one redemption code for one-time use.
  7. For full terms and conditions on GeForce NOW subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed on starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Terms & Conditions - Seniors Promotions

Terms & Conditions - Online Exclusive Deals